Roadshow BMW

405 N Germantown Pkwy Directions Memphis, TN 38018

  • Sales: (877) 835-7811
  • Service: (888) 310-8724
  • Parts: (888) 311-8104

Loaner Vehicle Availability

Loaner Vehicle Agreement

Roadshow BMW understands that being without your vehicle can be an inconvenience. We will accommodate you with a BMW Loaner Vehicle for use during your scheduled service appointment.

For minor maintenance, such as oil changes, we ask that our clients wait in our comfortable customer lounge with water, soft drinks, coffee, and Wi-Fi service for your convenience. We also offer FREE BMW Chauffer service to clients within our surrounding area. The BMW Chauffer service operates Monday-Friday from 8:15am to 4:00 pm and Saturdays from 9:00am to 2:00pm.

  • A courtesy BMW Loaner is not recommended for any maintenance services. A typical maintenance service visit will generally take less than 2 hours to complete. We can offer a free BMW Chauffer service for these types of service needs.
  • Due to insurance regulations, the driver of any Courtesy Loaner must be 21 years of age. The driver must present a valid driver's license, credit card, and current proof of insurance before operating a Courtesy BMW Loaner. Only the person(s) listed and who has signed the Loaner Vehicle Policy may operate the Courtesy BMW Loaner.
  • If you have used a courtesy vehicle through Roadshow BMW before, we will call your insurance company to verify your policy and coverage prior to your appointment.
  • If this is your first visit with a courtesy vehicle, please have your auto insurance agent fax your insurance binder to (901) 365-2531 attention Loaner Department
  • All traffic, parking tickets, road tolls are the responsibility of the driver of the Courtesy BMW Loaner.
  • We regret that we are unable to provide alternate transportation for repairs related to accidents or any other auto insurance related service repairs.
  • A usage fee of $69.95 per day will be charged to the driver who fails to return the Courtesy BMW Loaner on the completion of repairs or agreed upon time.
  • A fuel charge of $7.00 per gallon will be charged if the Courtesy BMW Loaner is returned less than full (all vehicles will be signed out full).
  • All Courtesy Loaners are NON-SMOKING.
  • A detail fee of $200.00 will be charged for smoking in any Courtesy BMW Loaner.
  • Pets are not permitted in any Courtesy BMW Loaner.

Service Hours

  • Monday 7:30AM - 6:00PM
  • Tuesday 7:30AM - 6:00PM
  • Wednesday 7:30AM - 6:00PM
  • Thursday 7:30AM - 6:00PM
  • Friday 7:30AM - 6:00PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed
See all department hours

Dealership Hours

  • Monday 8:30AM - 7:00PM
  • Tuesday 8:30AM - 7:00PM
  • Wednesday 8:30AM - 7:00PM
  • Thursday 8:30AM - 7:00PM
  • Friday 8:30AM - 6:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday Closed

Parts Dept. Hours

  • Monday 8:00AM - 6:00PM
  • Tuesday 8:00AM - 6:00PM
  • Wednesday 8:00AM - 6:00PM
  • Thursday 8:00AM - 6:00PM
  • Friday 8:00AM - 6:00PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed

Service Dept. Hours

  • Monday 7:30AM - 6:00PM
  • Tuesday 7:30AM - 6:00PM
  • Wednesday 7:30AM - 6:00PM
  • Thursday 7:30AM - 6:00PM
  • Friday 7:30AM - 6:00PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed

Thank you for choosing Roadshow BMW for your servicing needs! Please feel free to contact me with any questions about your loaner vehicle. I look forward to seeing you soon.

Becca Hughes
(901)365-2584 ext. 6874